PRODUCT INNOVATION

Rides

AudioProtect: Grab’s in-ride audio recordings for ride safety
AudioProtect is a Grab safety feature that uses audio recordings to better ensure the safety of passengers and driver-partners.
April 7, 2025
Support at every step: Here’s what we do to make riding with Grab safe
From ID verification to speeding alerts, Grab’s safety features have you covered
March 21, 2025
Regional
Upload a photo to find the right address on Grab
Sometimes you don’t have the exact address of a place. Grab’s new Image Search lets you upload a photo to find it
March 12, 2025
Regional
New GrabVIP programme recognises top users with exclusive privileges
The GrabVIP programme offers priority delivery and enhanced customer support for top users in Southeast Asia.
February 1, 2025
Grab features you didn’t know we launched in 2024
Group Rides, GrabShop, and many more! These smart new products make the Grab experience better
January 7, 2025
Regional
How drivers and passengers help Grab with accurate weather data
We introduced a button on the ride booking page so users can let us know when it rains.
December 5, 2024
Regional
What we learned from letting women driver-partners choose to match with women passengers
Six months ago we introduced a feature that lets women Grab drivers indicate they prefer to be allocated women passengers
October 18, 2024
Regional
Basement routing: How serving customers during F1 made us think outside the box
During Singapore’s Formula 1, some pick-up points are only accessible via underground routes. These are difficult to navigate. We needed a solution
October 16, 2024
Regional
Travel safely and seamlessly this holiday season with Grab’s latest travel features
Whether you’re headed to Bali, Thailand, or Vietnam, these travel tips from Grab make international trips a breeze
July 17, 2024
Regional

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

    As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

    Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.

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